Today's healthcare purchasers--employers, employees,
and public and private insurers--have challenged providers to deliver care
that is not only high in quality, but also effective in terms of cost.
Health Systems Redesign, Inc. (HSR) works with providers to meet that
challenge through its Clinical Evaluation and Redesign Practice.
The Clinical Evaluation and Redesign Practice
takes a two-fold approach to the provision of care by assessing the
etiology of the patient population and the current treatment protocols as
well as analyzing the processes by which that care is delivered. HSR then
works with the client in redesigning the delivery processes while
maintaining the standard of care that has been established.
HSR uses the Performance Improvement Process with
clients when undertaking clinical evaluation and redesign. This formal
method involves data collection and analysis, identification of critical
factors, identification of improvement opportunities, and determination of
performance goals and measures. Careful analysis of data can accelerate
the client's ability to realize solutions that can reduce cost or improve
revenue, alleviate staff workload, minimize dissatisfaction, and maximize
the quality of care provided. HSR utilizes total business process
management (TQM) to facilitate change management for the organization at
multiple levels. Furthermore, HSR facilitates a client staffed design team
that is empowered to develop recommendations along with an implementation
plan. The implementation/redesign plan is a formal plan of action, which
HSR consultants will manage.
With patient outcomes and staff performance as
the focal points, this collaborative approach with the client accelerates
the clients ability to create and realize value through an increased
quality of care, reduced costs to deliver care, increased revenue,
reduction in staff workload, and/or increased staff and patient
satisfaction. Ultimately, HSR's Clinical Evaluation and Redesign Practice
assists health care providers in improving the efficacy and efficiency of
Please see the following projects for more